Privacy policy

In this Privacy Statement ("statement"), we, Kudos Knowledge Pty Ltd., developers of Kudos Chat Search for Skype™ provide information about how we collect and use personally identifiable and sensitive data from you, an individual person, through the Kudos Knowledge website www.kudosknowledge.com, the Kudos Chat Search Website www.kudoschatsearch.com and the Kudos Chat Search for Skype™ software.

Data Collection

When you use Kudos Chat Search for Skype™, you allow access to all of your Skype historical data including but not restricted to instant message, call or file history that is stored on the Skype database(s) under the account(s) selected by you. A copy of this data is stored securely on our servers and cannot be accessed by third parties. As a company incorporated in Australia, Kudos Knowledge is bound by the Privacy Act in regards to protecting user data and cannot access your data for use other than for the purpose of managing your data as outlined in the service features of Kudos Chat Search for Skype™.

When you register for Kudos Chat Search for Skype™, request information, subscribe to a mailing list, respond to an online survey or otherwise actively send us data, we usually collect data such as your name, e-mail address(es), mailing address(es), telephone number(s), and certain information related to the service. You can opt out of providing information by not entering it when asked and, if such information is required in order to allow us to respond to your inquiry, you will receive a notice advising you of this. In each such instance, you will know what data we collect through the site, because you actively submit it.

When you visit the site, we also passively track information on your computer and Internet connection, such as the IP address of your computer and/or Internet service provider, the date and time you access the site, the Internet address of websites from which you link to our site, the computer technology you are using and your movements and preferences on our site. We use technology that many other websites employ, including, without limitation, "cookies" or small data files stored on your computer's hard drive, to collect such information. In some instances, we also use cookies to collect information in connection with future visits from that website, to recognise you as a previous visitor, or to track your activity on our site. If you follow a link to the site from an affiliate or promotion, we store information about your arrival from that affiliate or promotion in a session cookie. You do not need to have cookies turned on to visit our site. You can refuse cookies by turning them off on your browser. But, if you want to access webpages that require registration, you need to accept a mandatory session cookie, which you can delete after you leave the site.

Unless you actively submit personal information such as your name or address, passively tracked data does not typically allow us to identify you personally (even though it can theoretically be done, we do not have the means or an interest to find out who you are, unless you identify yourself voluntarily through an active submission of data). To the extent permitted by applicable law, we reserve the right to combine passively tracked data with personal data that you actively submit.

Data Use

We collect actively submitted data primarily for three purposes:

  1. All data collected from the Skype account(s) associated with Kudos Chat Search for Skype™ is backed up and used only for the intended purposes communicated to you through our website, products and services, and any other communication directly from Kudos Knowledge Pty Ltd.
  2. We collect actively submitted data for the purpose for which you originally sent us the data (e.g., to provide information to you, sign you up for a free trial or register you up for a paid subscription).

  3. This data is collected for purposes of contacting you to further discuss your interest in our company, the products and services we provide and ways we can improve them. You can opt out of receiving marketing emails as explained below.

We collect passively tracked data primarily for purposes of administering, protecting and improving our site and our products, to better understand the preferences of our site visitors, to identify server problems, to compile aggregated statistics about site usage, and to help personalise your experience on our site. We do not deliver third party online advertisements on our sites but we advertise our products and services on others' Web sites.

Disclosures of Personal Information

We are not in the business of selling, renting or sharing your personal information including your Skype historical data to third parties. Personally identifiable information such as your name, e-mail address(es), mailing address(es) and telephone number(s) is shared with integrating platforms Mailchimp and Wufoo for the purpose of managing the information sent to and received by you.

We may share your information as required by law or in the interest of protecting or exercising our or others' legal rights, e.g., without limitation, in connection with requests from law enforcement officials and in connection with court proceedings. We may share or transfer your information in connection with a prospective or actual sale, merger, transfer or other reorganisation of all or parts of our business. Also, we reserve the right to fully use and disclose any information that is not in personally identifiable form (such as statistics and survey results that do not identify you individually by name).

Changing Personal Information

If personal information you have submitted through the site is no longer accurate, current, or complete, and you wish to update it, please send an e-mail to support@kudoschatsearch.com. Upon appropriate request we will usually be glad to update or amend your information, but we reserve the right to use information obtained previously to verify your identity or take other actions that we believe are appropriate.

Ownership of Data

All data actively submitted by you through kudosknowledge.com, kudoschatsearch.com and Kudos Chat Search for Skype™ is owned by you and you are entitled to request a copy of all data at any time. If you choose to stop using Kudos Chat Search for Skype™ permanently and no longer wish to have any communication with us, you are entitled to request that all your personal data is permanently deleted.

Security

Data transmissions over the Internet on kudosknowledge.com, kudoschatsearch.com and Kudos Chat Search for Skype™ are never 100% secure or error-free. However, we take reasonable steps to protect your personal information from loss, misuse, and unauthorised access, disclosure, alteration, and destruction. Amendments to Privacy Policy

This statement is effective as of June 20, 2012. We reserve the right to change, modify, add or remove portions of this statement from time to time and in our sole discretion, but will alert you that changes have been made by indicating on the statement the date it was last updated. When you visit the site, you are accepting the current version of this statement as posted on the site at that time. We encourage that users revisit this statement on occasion to learn of any changes.

Contact Us

Feel free to contact us with any comments, questions, complaints or suggestions you might have regarding the information practices described in this statement. You may send us an e-mail at support@kudoschatsearch.com or write to us at:

Kudos Knowledge Ltd
125 Oxford Street
Suite 107
Bondi Junction, NSW 2022
Australia